User Account Modification Notification

The User Account Modification Notification is triggered when an existing user account is modified within the ScholarOne Manuscripts system. Typical changes that generate this notification include updates to contact details, login credentials, identifiers (e.g., ORCID), or affiliation data. These updates help maintain accurate user records and ensure synchronization with external systems.

Each notification delivers a message payload that includes:

Common elements shared across all notification types
System metadata identifying the affected user account
Event details describing the change
Versioning and subscription information for integration traceability

User Account Modification Payload Elements

Element/Payload Example	Type	Descripton
systemEventName `REMOVE_ACCOUNT_FROM_SYSTEM`	String	System-level event label that triggered the notification.
personId `47468815`	Integer	Internal numeric identifier of the user account within the ScholarOne Manuscripts system. Used for uniquely identifying the user.
ORCID `0000-0002-9846-0608`	String	The user’s ORCID iD, if available. May be empty if not provided or not connected.
userId `[email protected]`	String	User's login username, typically an email address, used to access the ScholarOne system.
primaryEmail `[email protected]`	String	The user's designated primary email address. Often identical to userId, but may differ.
externalUserId `JaneDoe1`	String	Identifier for the user from an external system (e.g., partner integrations). May be empty if not applicable.
memberId `soc-00041650`	String	Society Membership number of the user.

User Account Modification Payload Sample

      {
        "systemEventName": "REMOVE_ACCOUNT_FROM_SYSTEM",
        "personId": "47468815",
        "ORCID": "0000-0002-9846-0608",
        "userId": "[email protected]",
        "primaryEmail": "[email protected]",
        "externalUserId": "",
        "memberId": "soc -00041650",
        "notificationServiceVersion": "V3",
        "siteName": "salesdemoplus",
        "journalName": "Sales Demo Plus",
        "subscriptionId": "1643677",
        "subscriptionName": "",
        "subscriptionType": "SYSTEM_EVENT",
        "eventDate": "2025-08-04T08:34:00Z",
        "messageUUID": "cbb30d56-e5e6-4d2b-80fe-b71c058f4c66"
      },