System Event Notifications

System Event Notifications are triggered by system-level operations or user account activities within the ScholarOne Manuscripts platform. These notifications inform external systems of key events and changes. Examples include:

• Manuscript Submission Events
  • Confirmation of successful manuscript submission.
  • Notifications confirming critical manuscript actions such as unsubmission, deletion, or withdrawal.
• User Account Changes
  • Notifications when an account is updated or removed.
  • Includes user-requested account deletions or administrative changes.
• External System Integration Triggers
  • Events generated by integration points with external systems.
• Author/Reviewer Invitation Activity
  • Notifications related to invited authors or reviewers accepting or declining participation.
  • Useful for tracking engagement and workflow progress.
• Export and Transfer Outcomes
  • Alerts when manuscript data is successfully exported or transferred to an external system.
  • Includes both automated and manual exports.
• Other System-Generated Events
  • Covers additional triggers such as checklist updates, automated tasks, or metadata synchronization.

Each System Event Notification delivers a standardized message payload, which includes:

• Common metadata elements
• Event-specific fields that provide context and status details.