Task Status Notifications

Task Status Notificationsare used to report changes in the status of tasks associated with manuscript submissions in the ScholarOne Manuscripts system. Each notification delivers a message payload that includes:

Common elements shared across all notification types
Basic metadata about the manuscript
Identifying details about the task status event

Task Status Payload Elements

Element/Payload Example	Type	Description
documentId `27068708`	Integer	Unique identifier for the manuscript within the ScholarOne Manuscripts system. This is an internal numeric value.
submissionId `WRK4-17-Jun-0007`	String	Also referred to as Manuscript ID or Document Number. A unique, case-sensitive identifier assigned to each submitted manuscript.
documentStatusName `Submitted`	String	Human-readable name indicating the current status of the manuscript within the journal’s submission workflow. Common values include: `Draft, Revised, Submitted, Resubmitted, Decisioned, Withdrawn, Accept, Invited`
submissionTitle `Cultural navigation through the hemispheric situation`	String	Title of the manuscript as submitted to the journal.
documentTaskId `520721777`	Integer	Globally unique identifier for the task related to the manuscript.
taskStatus `COMPLETED`	String	Current status of the task. Possible values include: `pending, processing, overdue, completed, abandoned, overridden, anytime, closing, initiated, on hold, rescinded.`
taskStatusName `EIC Assigns AE (Submitted Manuscript Workflow)`	String	Internal label representing the specific task event or action within the workflow. This value may reflect editorial workflow configuration.
taskStatusAll `Assign AE`	String	Generalized name of the task visible to all users. Represents the task type regardless of user role.
taskStatusAuthor `Awaiting AE Assignment`	String	Task status label as presented to the author.
externalSubmissionId `ERR-1634-08`	String	Unique identifier of the document in the external system that initiated the submission ingestion.

Task Status Payload Sample

{
  "documentId": "27068708",
  "externalSubmissionId": "Unable to Display Letter Tag (##DOCUMENT_ID_EXTERNAL##)",
  "submissionTitle": "Cultural navigation through the hemispheric situation",
  "submissionId": "WRK4-17-Jun-0007",
  "documentTaskId": "520721777",
  "taskStatus": "COMPLETED",
  "documentStatusName": "Submitted",
  "taskStatusName": "EIC Assigns AE (Submitted Manuscript Workflow)",
  "taskStatusAll": "Assign AE",
  "taskStatusAuthor": "Awaiting AE Assignment",
  "notificationServiceVersion": "V3",
  "siteName": "salesdemoplus",
  "journalName": "Sales Demo Plus",
  "subscriptionId": "1559936",
  "subscriptionName": "",
  "subscriptionType": "TASK_STATUS_CHANGE",
  "eventDate": "2025-07-07T09:49:56Z",
  "messageUUID": "1f7db629-9018-4c1c-9b43-8374aedf6db3"
}